Terms & Conditions

Effective Date: 10/10/2024  |  Last Updated: 1/09/2025

1. Company Information

nfphub is operated by Vantum Group Limited, located at 1111B S Governors Av, Ste 39343, Dover, DE 19904, United States. If you have any questions about these Terms, please contact us at support@nfphub.io.

2. Acceptance of Terms

By creating an account or otherwise accessing the nfphub service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the service.

3. The Service

nfphub provides a cloud-based Software-as-a-Service (SaaS) platform designed for board and committee management. The service includes tools for meeting preparation, document management, voting, action tracking, and related governance workflows.

4. Eligibility

You must be at least 16 years of age to use nfphub. By registering for an account, you represent that all information you provide is accurate, current, and complete, and you agree to keep it updated.

5. Plans, Fees, and Billing

nfphub offers both free and paid subscription plans. Free trials are provided on an “as-is” basis and may be modified or discontinued at any time. Paid subscriptions are non-refundable, billed in advance, and automatically renew at the end of each billing cycle unless cancelled prior to renewal.

6. Acceptable Use

You agree not to misuse the service. Prohibited activities include, but are not limited to: uploading malware or malicious code, attempting unauthorised access to any part of the platform, reselling the service without permission, sending unsolicited bulk communications, and reverse-engineering or decompiling any portion of the software.

7. Customer Data

You retain all ownership rights in the content you upload to nfphub. By using the service, you grant nfphub a limited licence to host, store, process, and display your content solely for the purpose of providing and improving the service.

8. AI Features

nfphub may offer AI-powered features that generate summaries, suggestions, or other outputs. These outputs may be inaccurate or incomplete and should not be relied upon as legal, medical, or financial advice. You are solely responsible for reviewing and verifying any AI-generated content before acting on it.

9. Third-Party Integrations

The service may integrate with third-party applications and platforms. Your use of any third-party integration is governed by that provider's own terms of service and privacy policy. nfphub is not responsible for the availability, accuracy, or practices of any third-party service.

10. Security

nfphub implements reasonable administrative, technical, and physical security measures to protect your data. You are responsible for maintaining appropriate access controls within your organisation, including safeguarding login credentials and promptly revoking access for departing users.

11. Privacy & Data Protection

Your privacy is important to us. The collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms. Please review it carefully before using the service.

12. Service Availability

nfphub aims to provide high availability for the platform; however, uptime is not guaranteed. We may perform scheduled maintenance or experience unplanned outages, and we will make reasonable efforts to notify you of significant disruptions in advance.

13. Backups & Data Retention

nfphub performs regular backups of customer data as part of normal platform operations. You are encouraged to export any data you wish to retain before terminating your account, as data may be permanently deleted following account closure.

14. Intellectual Property

All intellectual property rights in the nfphub platform, including its design, code, trademarks, and documentation, are owned by nfphub or its licensors. Nothing in these Terms grants you any right, title, or interest in such intellectual property beyond the limited right to use the service.

15. Publicity

nfphub may use your organisation's name and logo in marketing materials, customer lists, and case studies. If you wish to opt out of such usage, please contact us at support@nfphub.io.

16. Suspension & Termination

nfphub reserves the right to suspend or terminate your access if you breach these Terms, pose a security risk, or have overdue fees. Where practicable, we will provide a 30-day cure period to remedy the breach before termination takes effect.

17. Warranties & Disclaimers

The service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, nfphub disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

18. Limitation of Liability

To the maximum extent permitted by law, nfphub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the service. Our total aggregate liability is capped at the fees you paid during the 12-month period immediately preceding the claim.

19. Indemnities

Each party agrees to indemnify and hold the other harmless from any third-party claims, losses, or damages arising from the indemnifying party's breach of these Terms or negligent or wrongful acts. Mutual indemnification obligations apply equally to both parties.

20. Compliance & Records

You are responsible for maintaining your own records and ensuring that your use of the service complies with all applicable laws and regulations. nfphub does not provide legal or regulatory compliance advice and makes no representation that the service satisfies any specific regulatory requirement.

21. Export Control

You agree to comply with all applicable export control laws and trade sanctions regulations. You may not use, export, or re-export the service in violation of any applicable export or sanctions laws, including those of the United States and any other relevant jurisdiction.

22. Changes to Terms

nfphub may update these Terms from time to time. We will provide reasonable advance notice of material changes via email or an in-app notification. Your continued use of the service after the effective date of the updated Terms constitutes your acceptance of those changes.

23. Dispute Resolution

In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation. These Terms are governed by the laws of the State of Victoria, Australia, and the parties submit to the exclusive jurisdiction of the courts of Victoria.

24. General Provisions

You may not assign or transfer your rights under these Terms without nfphub's prior written consent. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. Neither party shall be liable for delays caused by events beyond its reasonable control (force majeure).